Terms of use

By using the services provided through our web-site you accept the conditions for using and all information found there. If you do not agree with the conditions for using, do not use this web-site. 

Copyrights 

Copyrights are entirely reserved. Content and formats of the Croata web-site in whole are the property of the 
Potomac Ltd.. Company, Kaptol 13, Zagreb, Croatia, except for the part of graphic elements not used in commercial purposes. The whole content of our web-site, unless used for personal purposes, cannot be used or ceded to the third parties without our permission. 

Privacy protection 

Every peace of information you send us will be used exclusively for the purpose it was intended. All your personal data are entirely secure and guaranteed by security measures of encryption and server protection. Be sure that we do not sell, borrow or forward your personal data to any subject except for the business relation between Croata online and you as the user of our services. We reserve the right of using any peace of information of common importance. 

Complaints 

Inform us if you receive a product you did not order or a product of the substandard quality. If your complaint is justified, send us back the ordered product within 14 days from the day of the receipt and we will recoup the total sum of your order. 

We cannot guarantee full consistency of the colour of our product with the colour you see on your computer monitor, taking into consideration the possibility of the individual monitor adjustment. 

Also, there are differences in the way human eye perceives the colour which is the result of light reflection from the surface whether in nature or as a result of electronic emission on the monitor display. 

In addition, the reasons for variation in visual representation of the product and its real appearance can be technical abilities of digital camera and specifics of weaving techniques of the displayed product.